DataCandy Rebrand FAQs
Who is Paystone?
Paystone is a leading payment and software company redefining the way merchants engage their customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, and gift card solutions is used by brands such as Irving Oil, The Source, Booster Juice, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands. Paystone's solutions are used at over 25,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bank-card volume.
Why did DataCandy rebrand to Paystone?
Since the acquisition of DataCandy in 2019, we’ve been working hard to integrate the two companies. Having achieved this, we thought it made sense to bring DataCandy.com over Paystone. Nothing else has changed.
As a DataCandy client, how will this rebrand affect me?
Starting May 19, 2021, you will see the following changes:
- Email communications will now come from Paystone. This includes notifications about your gift and loyalty program as well as your monthly statement. To continue receiving these account notifications, please ensure Paystone emails are not routed to your spam folder.
- The login page (previously the DataCandy BackOffice) that you use to access and view your gift card and loyalty program settings, reports, and analytics will be Paystone branded.
- Datacandy.com will be redirected to a newly built web experience on Paystone.com.